Go Leasing Ltd Initial Disclosure Document

As of 07 th April 2020

We are registered with the Financial Conduct Authority (FCA), who regulates the financial services industry. They ask that we provide you with an Initial Disclosure Document (IDD) to help you to decide if the products and services we offer are suitable for you.

Who are we?

Go Leasing Ltd is an independent vehicle finance and leasing broker. We are an introducer, not a lender. Our registered office is 31 Sands Avenue, Chadderton, Oldham, OL9 0NU. 

We are regulated by the Financial Conduct Authority. Our Financial Conduct Authority Firm Reference Number is FRN 722805. This can be verified by visiting the Financial Services Register at www.fca.org.uk or contacting the FCA on 0800 111 6768

What services do we offer?

Go Leasing Ltd are happy to act as a credit broker who will introduce you or your business to lenders that specialise in the area of vehicle funding. This panel of carefully selected third party lenders and leasing companies offer a wide range of vehicle leasing facilities. We may receive from them an introductory fee or commission.

What Services will we provide you with?

With the information you provide us we will offer vehicle leasing solutions for you to choose from. For us to identify your needs and better understand your requirements we may ask for information about your personal circumstances, past history and future objectives. In simple terms you need to provide us with relevant and accurate information. We will not make recommendations, only offer solutions for you to choose from.

What do we charge you for our Services?

We will not charge a fee in advance, prior to any order being placed. We may or may not charge a professional service fee for the location & procurement of your vehicle once an order has been placed. Only following evidence that lending is in place and by signing an order form will you be entering into an Agency Contract for the immediate supply of services. Our fee for the supply of these services will be clearly displayed on our quotations and orders authorisation. These fees can be paid using online banking facilities or by cheque.

Commission disclosure

The Financial Conduct Authority expects any intermediary to disclose to the customer on request that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission that, that commission should be disclosed. The Financial Conduct Authority has made it clear that "commission" means any financial consideration.

If you would like us to disclose any potential commission that we may earn in respect of bringing both parties together please make your request in writing to our head office address or via our contact page or by email to your sales contact @go-leasing.com or sales@go-leasing.com .

Things that you should consider

That your selection of vehicle will meet your needs for the term of the lease and that you will not own it at the end of the agreement.

That the estimated mileage for the term of the lease is realistic and has been reflected within your monthly payments. Remember if you would like to amend the agreement to reflect a higher mileage, this can be discussed with your lease company. If you exceed the mileage agreed there will be an invoice raised at the point of return based upon a pence per mile for mileage exceeded.

If you decide to return your vehicle early there will be a charge based upon the remaining period and any excess mileage covered.

Fair wear & tear has been allowed for when returning your vehicle at the end of the agreement and its condition should reflect its age and mileage. Your leasing company may charge you if any damage exceeds the “fair wear & tear” guidelines of the BVRLA https://www.bvrla.co.uk/resource/returning- your-leased-vehicle.html

Modern cars are extremely reliable and less polluting, but remember that failure to follow the manufacturers instructions and ignoring warning lights will likely cause damage to the vehicle; you may need to add additives such as AdBlue © or if you’re driving a diesel that you should follow the regeneration process required for a diesel engine with a DPF (diesel particulate filter) fitted.

Confidentiality and Data Protection

In helping us assess your application for obtaining credit you will agree that we pass this information onto one or more third party lenders to enable them to make a credit decision. They will match the information provided with the files of a licensed credit reference agency who will keep a record of that search. If a lender enters into an agreement with you, they may disclose information about you and the conduct of your account at any time to a licensed credit agency. This information may be used by other lenders in assessing applications for finance from you and members of your household and occasionally for fraud prevention and tracing orders. They may also disclose information about you and your conduct of this agreement at anytime to any motor trader, insurance company, vehicle recovery agent, lawyer, law enforcement agency, mailing agency and their parent, associated subsidiary companies and their respective agents or contractors.

We will not disclose your personal details outside of this group of lenders. If you require, we are able to supply a comprehensive list of lenders by request.

Other Finance Facilities

Currently we do not offer direct purchase or finance in relation to hire purchase. These products are available from other lenders, banks, building societies and we would encourage you to seek alternative pricing and information relating to their products and services by researching on the high street, in the media and online.

What to do if you have a complaint?

We are required to advise you on how to make a complaint should you need to do so. Please follow this link.

Go Leasing Ltd are committed to high levels of customer service, treating our customers fairly and will make all reasonable efforts to resolve any complaint in a fair and prompt manner. If you feel that you wish to register a complaint please contact us:

By telephone: 0161 678 8228 
By email: sales@go-leasing.com 
In writing to the Managing Director, Go Leasing Limited, PO Box 434, Oldham, OL9 0ZG 
Our policy and procedures regarding complaints and Treating Customers Fairly is available via our website.

If we cannot find a resolution that is satisfactory to you and or you remain unsatisfied with our final decision taken then you can contact our industry trade body the BVRLA (British Vehicle Rental Leasing Association) directly at www.bvrla.co.uk quoting our BVRLA number 2241.

They will act as an independent intermediary to bring about a fair and equitable resolution to your complaint. Consumer Credit customers also have the legal right to refer unresolved disputes to the Financial Ombudsman Service within six months from the date of the final decision at www.financial- ombudsman.org.uk/consumer/complaints.

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