Commission disclosure

The Financial Conduct Authority expects any intermediary to disclose to the customer on request that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission that, that commission should be disclosed. The Financial Conduct Authority has made it clear that "commission" means any financial consideration.

If you would like us to disclose any potential commission that we may earn in respect of bringing both parties together please make your request in writing to our head office address or via our contact page or by email to your sales contact @go-leasing.com or sales@go-leasing.com .

About Go Leasing Ltd's Services

1. Who's Products Do We Offer?

Go Leasing Ltd offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.

2. Which service will we provide for you?

We will offer solutions in respect of both vehicles and potential leases. This may mean that we suggest that leasing is not the right product for you, once we have assessed your needs. You will not receive advice or a recommendation from us, only possible solutions. We will provided you with product information enabling you to make your choice about how to proceed. You are reminded that other funders, lease companies and lenders are available and encourage you to satisfy yourself that the solutions we provide will suit your needs.

3. Who Regulates Us?

Go Leasing Ltd, 31 Sands Avenue, Chadderton, Oldham, Lancashire, OL9 0ND is authorised and regulated by the Financial Conduct Authority (FCA), more details of which can be found here.

4. What to do if you have a complaint

If you wish to make a complaint or have a concern please tell us (telephone 0161 678 8228 or email sales@go-leasing.com), we would very much like for the opportunity to make things right for you. Alternatively please contact Go Leasing Ltd in writing at our registered office address; 31 Sands Avenue, Chadderton, Oldham, Lancashire, OL9 0NU and we will be happy to respond. If between us we cannot settle things to your satisfaction, you may be entitled to refer your complaint on to the Financial Services Ombudsman Service (more details of which can be found here).

Our policy and procedures regarding complaints and Treating Customers Fairly is available via our website.

If we cannot find a resolution that is satisfactory to you and or you remain unsatisfied with our final decision taken then you can contact our industry trade body the BVRLA (British Vehicle Rental Leasing Association) directly at www.bvrla.co.uk quoting our BVRLA number 2241. They will act as an independent intermediary to bring about a fair and equitable resolution to your complaint. Consumer Credit customers also have the legal right to refer unresolved disputes to the Financial Ombudsman Service within six months from the date of the final decision at www.financial-ombudsman.org.uk/consumer/complaints.

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